Information leaflet · Montreal
Tenley Ward
Expert contributor at Casino.ca. I write about responsible gambling with what I learned in fifteen years of listening and prevention.
Guidance
Five subjects I write about, with one aim: keeping gambling a pastime.
Point 1
Responsible gambling
Setting time and money limits, and recognising when to stop.
Point 2
Harm prevention
The signs that a problem is starting, and what can be done before it settles in.
Point 3
Self-exclusion
How self-exclusion programmes work, and how to ask for one.
Point 4
Player protection
What operators must offer, and what a player is entitled to expect.
Point 5
The Quebec market
Rules, resources and gambling options for Quebec's French-speaking players.
About
Fifteen years of listening
I studied psychology, then social work, at the Université de Montréal. My first job in the field was on the end of a phone: a counsellor on a gambling helpline in Quebec, listening to players and their families at the moment things became hard.
I then coordinated prevention programmes for a public health organisation: workshops, campaigns and tools to spot gambling problems as early as possible.
For the last six years I have been an expert contributor to Casino.ca's French-language team. I write about responsible gambling, self-exclusion and player protection, with the same rule as on the phone: say things clearly, without judging.
Gambling should stay a pastime. My job is to help people see when it no longer is.
Career
Full careerWork experience
Now, 6 years
Expert contributor, French-language team
Casino.ca
Before
Counsellor
Gambling helpline, Quebec
Earlier
Prevention programme coordinator
Public health organisation
Education
2008 to 2010
Master's degree in Social Work
Université de Montréal
2004 to 2007
Bachelor's degree in Psychology
Université de Montréal
Away from the desk
The garden and the neighbourhood
The rest of the time I am in the garden: sowing in spring, harvesting in autumn and a lot of patience in between.
I also volunteer in my neighbourhood. It is another way of being useful, closer to home, and a good reminder that prevention often starts with a conversation.
A question about responsible gambling?
Write to me. I read every message and reply when I can.